Fact & Fiction

Client
Stories*

Our clients

We work across membership, with the organisations themselves and the partners and platforms that support them, from national and regional bodies to the technology behind the scenes.

NFRC
WorldCC
BExA
Hart Square
NFRC CPS
Ready Membership
LSE
NFRC
WorldCC
BExA
Hart Square
NFRC CPS
Ready Membership
LSE
WorldCC

WorldCC: Clarifying journeys and structure for a major platform transition

We mapped core journeys, streamlined information architecture and structured personalisation and analytics ahead of a ReadyMembership implementation.

Read the full case study here

HartSquare

HartSquare: Evolving the brand of a leading membership consultancy

Hart Square is a leading consultancy in the membership sector. Based on our branding expertise and knowledge of the membership sector, we were asked to develop a full brand refresh for Hart Square that would resonate within the sector and reflect the future vision for the organisation.

Read the full case study here

NFRC CPS

NFRC CPS: Improving clarity and usability for a technical membership product

We revamped the website and moved to ReadyMembership, built email marketing automation and a comprehensive engagement strategy, and supported delivery of a new digital strategy. We now work day to day as their fully outsourced marketing function.

Read the full case study

BExA

BExA: How we delivered BExA's Annual Lunch from the ground up

When BExA needed a safe pair of hands for their Annual Lunch, we stepped in to manage every stage of the journey — we provided full-service events marketing support, from initial planning through to on-the-day delivery.

Read the full case study here

Building stronger membership organisations

Our aim is always to leave organisations stronger than we found them. We help teams:

  • Plan more confidently
  • Work more effectively across departments
  • Improve communication with members
  • Use data more effectively
  • Build long-term internal capability

Talk to us about your membership marketing

An extension of your team across strategy, brand, digital and content.

© 2026
Fact&Fiction Marketing Limited.
Registered in England and Wales, company number 14965171.
ICO registration number: ZC175907